Troubleshooting Guide to Fix Netgear Orbi Purple Light Issue

Are you frustrated because of the constant flashing of the purple light on your Netgear Orbi device? Well, you are not alone! Orbi users all across the globe are being bugged by the same issue. But, worry not! We’ve got you covered. In this article, we have shared some easy steps that will quickly help you solve the problem of Netgear Orbi purple light.

Reasons Behind Orbi Device is Blinking Purple Light

There are numerous common causes why your Netgear Orbi router is flashing purple. Here are some of them simplified:

  • Your internet connection is weak.
  • Your Orbi router has failed to sync with the Orbi satellite.
  • The Ethernet cable you’re using might be worn out or damaged.
  • Leaving your router inactive for long periods can also cause the purple light issue.
  • Your Netgear Orbi device may not be configured correctly.
  • The firmware of your Netgear Orbi might be crashed or outdated.
  • There is a possibility that your Orbi device is defective.

Here are the main reasons why your Netgear Orbi flashes a purple light most often. By following these steps, you can fix the problem of the purple light on your Netgear Orbi and have a fast and uninterrupted internet connection.

Steps to Fix Netgear Orbi Purple Light Issue

  • No Loose Cable Connections

Loose cables can cause the Netgear Orbi purple light issue. To do away with this issue, make sure that all the cable connections are not loose. If any of the cables that you are using are damaged, get them replaced with new ones immediately.

  • Keep the Firmware Updated

To resolve the issue, it’s recommended to update the software of your WiFi device to the latest version. Updating your Netgear Orbi device is a straightforward process. Here’s a step-by-step guide:

  • Open a web browser and visit the Netgear Orbi login page.
  • On the login page, navigate to the Settings section and click on Administration.
  • Look for the Firmware Update button and give it a click.
  • Follow the instructions displayed on the screen to complete the firmware update.

By updating the firmware, you can effectively address any problems and ensure that your Netgear Orbi device operates smoothly.

Reduce the Distance Between Your WiFi Devices

If updating the firmware of your Orbi didn’t fix the purple light issue, then that’s probably because the distance between your WiFi devices is too much. Thus, reduce the distance between your Netgear Orbi router and the existing modem.

Still can’t get rid of the Orbi purple light issue? No problem! You still have two more steps that might be of some help!

  • Replace the Ethernet Cable

Is the Ethernet cable connecting your Netgear Orbi router and modem worn out or damaged? If yes, then congratulations! You caught the culprit red-handed. A damaged Ethernet connection has the capability of leading you to various technical issues.

So, make sure that the Ethernet cable you’ve used to connect your WiFi devices is not just finger-tight but also damage-free.

  • Reset Your Netgear Orbi Device

Did none of the aforementioned steps help you rectify the Netgear Orbi purple light issue? Well, try resetting your WiFi devices and see the results for yourself.

Here are the instructions that’ll help you restore your device to the factory default mode:

  • Look for the Reset button on your Netgear Orbi device.
  • Once found, press the Reset button.
  • Hold on! Do not press the button with bare hands. Instead, use an oil pin.
  • Release the button after some time.

Once you are done resetting your Orbi device, performthe Orbi setup via, and check whether the purple light issue has been fixed or not.

In the Nutshell

We hope that the troubleshooting steps mentioned in this article helped you fix the Netgear Orbi purple light issue. In case they did, feel free to leave a word of appreciation in the comments section below.